Terms of Service

§ 1 Scope & Contracting Parties

These Terms of Service ("Terms") govern the use of the web-based time tracking service teetrack.it ("Service"). The Service is operated by Tristan Doehl (Einzelunternehmer), Adalbertsteinweg 210, 52066 Aachen, Germany, Email: legal@teetrack.it.

By registering for and using the Service, you ("User") enter into a binding agreement with Tristan Doehl. These Terms apply to all users of teetrack.it.

Where the User is a consumer within the meaning of § 13 BGB — i.e., a natural person acting for purposes outside their trade, business, or profession — the mandatory consumer protection provisions of §§ 308 and 309 BGB apply in addition to these Terms. Where the User is an entrepreneur (§ 14 BGB), these Terms apply in their entirety without the consumer-specific provisions.

The Service is a Software-as-a-Service (SaaS) time tracking application designed for freelancers and small businesses.

§ 2 Contract Formation

The contract is formed through the following steps: (1) The User completes the registration form by providing a valid email address and password. (2) The User accepts these Terms of Service by checking the acceptance checkbox. (3) The User clicks the "Create free account" button (Button-Lösung pursuant to § 312j para. 3 BGB). (4) The Service sends a confirmation email to the provided address. (5) The contract is concluded upon successful registration and email confirmation.

By clicking the "Create free account" button, the User acknowledges that the registration constitutes a binding contractual commitment.

§ 3 Service Description

teetrack.it provides a web-based time tracking platform. Core features (all tiers) include: time tracking with start/stop timer and manual time entry, project management and client management, tag system for categorizing time entries, calendar view and summary reports, and basic data export.

Business tier and above: billing and budget management, invoice generation, CSV and PDF exports, unlimited project history. Pro tier and above: unlimited projects and invoices, full analytics and reporting, custom branding. Enterprise tier: all Pro features, priority support, custom integrations, and audit logs.

API & Integrations (all tiers): OAuth 2.0 API access and MCP (Model Context Protocol) integration.

The specific features available depend on the subscription tier. Current tier details and pricing are available at teetrack.it/pricing. The Service is provided exclusively via web browser as a Software-as-a-Service.

§ 4 Availability & Service Level

The Provider will use commercially reasonable efforts to ensure the availability of the Service. No specific uptime percentage is guaranteed.

Planned maintenance will be announced in advance where reasonably possible. Emergency maintenance may be performed without prior notice.

The Provider shall not be liable for unavailability caused by force majeure events beyond the Provider's reasonable control, including but not limited to: acts of war or terrorism, natural disasters, widespread internet outages, government restrictions, pandemic or epidemic events, or acts of third parties (including hosting providers, payment processors, or other infrastructure providers).

§ 5 Updates & Service Changes

Update Obligation: Pursuant to § 327f BGB, the Provider will supply security updates and functional updates necessary to maintain the conformity of the Service for the duration of the contract.

Service Modifications: The Provider may modify the Service where there is a valid reason (triftiger Grund), such as technical necessity, legal requirements, or significant changes in the cost of providing the Service. Material changes will be announced at least 30 days in advance via email or in-app notification.

Extraordinary Termination Right: If a material modification significantly and negatively affects the User's use of the Service, the User has the right to terminate the contract without notice pursuant to § 327r para. 3 BGB. This right must be exercised within a reasonable period after notification of the change.

§ 6 Prices, Payment & Billing

Free Tier: The Free tier is provided at no charge. No payment information is required.

Paid Tiers: Prices for paid subscription tiers are displayed on the pricing page at teetrack.it/pricing. Prices for consumers include applicable VAT. Business customers (entrepreneurs) are responsible for any applicable taxes in their jurisdiction.

Payment: Payments are processed via Stripe. The User authorizes recurring charges to their payment method for the selected billing cycle (monthly or annual).

Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. The maximum initial subscription term is 2 years (§ 309 No. 9a BGB). Subscriptions auto-renew for a maximum of 1 year at a time (§ 309 No. 9c BGB).

Price Changes: The Provider will provide at least 30 days' advance notice of price increases. Upon notification of a price increase, the User has the right to terminate the subscription with immediate effect (Sonderkündigungsrecht) before the new price takes effect.

No Refunds: Subscription fees are non-refundable for partial billing periods, except as required by applicable law or as provided in § 8 (Right of Withdrawal).

§ 7 Term & Termination

Billing Cycles: Subscriptions are billed monthly or annually, as selected by the User.

Cancellation: The User may cancel their subscription at any time via the account settings. Cancellation takes effect at the end of the current billing period. The maximum cancellation notice period is 3 months (§ 309 No. 9b BGB). A cancellation button (Kündigungsbutton) is available in the account settings pursuant to § 312k BGB.

No Refunds for Partial Periods: Fees paid for the current billing period are non-refundable upon cancellation, except as required by law.

Extraordinary Termination: Either party may terminate the contract for good cause (wichtiger Grund) without notice pursuant to § 314 BGB. Good cause for the Provider includes: material breach of these Terms by the User, non-payment, or use of the Service for illegal purposes.

Effect of Termination: Upon termination, the User's access to the Service will cease at the end of the applicable period. User data will be retained for 30 days after account deletion to allow data export, then permanently deleted, subject to legal retention obligations (see § 15).

§ 8 Right of Withdrawal

§ 9 Usage Rights & Intellectual Property

License Grant: The Provider grants the User a non-exclusive, non-transferable, non-sublicensable right to use the Service during the term of the contract, solely for the User's own internal business or personal purposes.

Provider's Intellectual Property: All intellectual property rights in the Service, including software, design, trademarks, and documentation, are and remain the exclusive property of Tristan Doehl / teetrack.it. Nothing in these Terms transfers any intellectual property rights to the User.

Restrictions: The User may not: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or disassemble the Service, except to the extent permitted by mandatory law (§§ 69d, 69e UrhG); (c) sublicense, sell, resell, transfer, or otherwise make the Service available to third parties; (d) use the Service to build a competing product.

User Data: The User retains all rights to the data they input into the Service (time entries, projects, clients, invoices, etc.). The Provider receives a limited, non-exclusive license to process User data solely for the purpose of providing the Service. This license terminates upon account deletion.

§ 10 User Obligations

The User agrees to: (1) Provide accurate, current, and complete registration information and keep it up to date. (2) Maintain the confidentiality of their login credentials and not share their account with third parties. The User is responsible for all activity under their account. (3) Use the Service only for lawful purposes and in compliance with all applicable laws and regulations. (4) Not use the Service to send spam, upload illegal or harmful content, conduct automated scraping beyond the documented API, or circumvent technical limitations or security measures. (5) Not circumvent subscription tier limits, including by creating multiple accounts to avoid payment obligations. (6) Promptly notify the Provider at legal@teetrack.it of any unauthorized access to or use of their account.

§ 11 Data Protection

The processing of personal data in connection with the use of the Service is governed by the Provider's Privacy Policy, available at teetrack.it/privacy.

Personal data is processed for the performance of the contract pursuant to Art. 6 para. 1 lit. b GDPR. The Privacy Policy provides detailed information about the categories of data processed, the purposes of processing, retention periods, and the User's rights under the GDPR.

These Terms do not constitute consent to the processing of personal data. Any consent required under the GDPR is obtained separately and independently of these Terms.

§ 12 Warranty & Defect Rights

Consumer Rights: If the User is a consumer, the statutory warranty rights for digital services pursuant to §§ 327i et seq. BGB apply. These include the right to remedy (Nacherfüllung), price reduction (Minderung), termination (Kündigung), and damages (Schadensersatz). The statutory presumption of non-conformity (Beweislastumkehr) pursuant to § 327k BGB applies for one year from the date of supply. These rights cannot be excluded or limited to the detriment of consumers (§ 327s BGB).

Business Users: For business users (entrepreneurs), the Provider warrants that the Service will substantially conform to its description at the time of contract conclusion. Business users must notify the Provider of any defects without undue delay (Rügepflicht). The warranty period for business users is 12 months from the date of contract conclusion.

§ 13 Limitation of Liability

Unlimited Liability: The Provider's liability is unlimited for: (a) damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit); (b) damages resulting from injury to life, body, or health; (c) liability under the German Product Liability Act (Produkthaftungsgesetz); (d) any other liability that cannot be limited under mandatory law.

Limited Liability for Simple Negligence: For damages caused by simple negligence (einfache Fahrlässigkeit), the Provider's liability is limited to foreseeable, contract-typical damages, but only where the Provider has breached a material contractual obligation (Kardinalpflicht) — i.e., an obligation whose fulfillment is essential to the proper performance of the contract and on whose compliance the User may regularly rely.

Exclusion for Non-Cardinal Obligations: For simple negligence in breach of non-cardinal obligations, the Provider's liability is excluded.

§ 14 Provider Switching & Data Portability

In accordance with Art. 25 of the EU Data Act (Regulation (EU) 2023/2854, applicable since 12 September 2025), the User has the right to switch to an alternative service provider.

Export: The User may export their data in machine-readable formats (CSV, JSON) at any time via the account settings. This export functionality is available on all subscription tiers.

Switching Assistance: Upon request, the Provider will assist with data migration to an alternative provider. The transition period shall not exceed 30 days from the date of the termination request.

Data Retrieval After Termination: Following account deletion or contract termination, the User has 30 days to retrieve their data. After this period, data will be permanently deleted, subject to legal retention obligations.

No Excessive Fees: The Provider will not charge excessive fees for data export or provider switching. Data export in standard formats (CSV, JSON) is provided free of charge.

§ 15 Data Return & Deletion After Contract End

Pursuant to § 327p BGB, the User may request the return of all data stored in the Service in a machine-readable format at any time during the contract and within 30 days after contract termination.

Deletion: Account data (time entries, projects, clients, invoices, settings) will be permanently deleted within 30 days of account deletion.

Legal Retention Obligations: Billing records and invoicing data are subject to mandatory retention periods under German tax law (§ 147 AO: 10 years; § 257 HGB: 8 years). Such records will be retained for the legally required period and then deleted.

§ 16 Consumer Dispute Resolution

Pursuant to § 36 of the German Consumer Dispute Resolution Act (VSBG), the Provider declares: We are not willing and not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Users may contact the Provider directly at legal@teetrack.it to resolve any disputes.

§ 17 Governing Law & Jurisdiction

Governing Law: These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Consumer Protection: For consumers, the choice of German law does not deprive them of the protection afforded by the mandatory provisions of the law of the country in which they have their habitual residence, pursuant to Art. 6 para. 2 of Regulation (EC) No 593/2008 (Rome I).

Jurisdiction for Business Users: For disputes with business users (entrepreneurs), the exclusive place of jurisdiction is Aachen, Germany.

Jurisdiction for Consumers: For disputes with consumers, the statutory provisions on jurisdiction apply. No jurisdiction agreement (Gerichtsstandsvereinbarung) is made with consumers, as such agreements are void under § 29c ZPO.

§ 18 Final Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original provision.

Amendments: The Provider may amend these Terms with at least 30 days' advance notice via email or in-app notification. Amendments require the User's explicit acceptance. Upon notification of amended Terms, the User will be prompted to review and actively accept the updated Terms within the Service. If the User does not agree to the amended Terms, they have the right to terminate the contract before the amendments take effect.

No Assignment: The User may not assign or transfer their rights or obligations under these Terms to any third party without the prior written consent of the Provider.

Entire Agreement: These Terms, together with the Privacy Policy at teetrack.it/privacy, constitute the entire agreement between the parties with respect to the subject matter hereof.